What is Quality?

What are the benefits of quality management?

The top 10 benefits for having a quality management system are:

Ensures your organisation, product or service are all consistent.
Focuses on the means to achieve product and service quality.
Increases efficiency due to using time and resources more suitably.
The higher perceived quality of your product or service from customers, the more they will be willing to pay for it.
Ensures your customers will always get quality products and services which leads to increase customer satisfaction/loyalty and repeat purchases.
Increased knowledge and understanding of your customer's needs
Ability to differentiate yourself from your competitors
Reduced costly errors
Decrease in non-conformances
Increased employee morale