Workflow automation means lower administrative costs and quicker processing times
Far too many organisations are still being held back by their poor internal processes; the main cause being an over-reliance on paper-based, manual systems or poor electronic equivalents, like email and fax.
The result is a series of costly workflows that move too slow and are hard to control.
Workflow automation is one of the quickest and easiest ways for organisations to lower their administration costs and improve their operational performance.
Mango’s workflow module is all about flexibility – allowing you to create custom workflows that don’t precisely fit within one of Mango’s other modules.
Now with Mango you can create specific workflows that precisely mirror the way your business operates and the information you need to capture.
Mango’s workflow module allows you to throw away your paper forms by replicating them directly within Mango. Then it’s simply a case of defining your workflow and letting Mango take care of the rest.
Not only does Mango automate your forms, it also provides immediate visibility of the status of item so you know where the problems are.
And as with the rest of Mango, the workflow module is simple to use and easy to configure, meaning you’ll be up and running in no time but easily able to adjust the process in the future as your business needs change.
Mango's workflow module also has a built-in report writer that makes analysis and reporting a breeze.
For specific ways in which Mango's Workflow Management module is used, check out the usage examples below or click here for more information.
Mango’s workflow module comes into its own with processes that require information (forms, records, etc.) to pass through multiple parties in order to be completed.
Typical examples include: change notes, timesheets, product returns, leave requests, customer complaints, new product requests, etc.
As these examples demonstrate, Mango’s workflow module can be used in a wide variety of ways. In fact, the only thing these examples have in common is that they’re all very painful - for both employees and managers – when they don’t work well. But get them right, and they run like clockwork.
