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National_Ship_Chandlers

Mango has given National Ship Chandlers a more professional image over their competitors

National Ship Chandlers are South Africa’s largest ship supplier.

Prior to investing in Mango they used a paper-based system to manage their compliance requirements. Being a multi-site organisation, this system proved to be inefficient and ineffective.  This highlighted their need for an online compliance tool.

They needed a system that linked both their compliance systems together with everything in one central point.

Mango has been a game changer for National Ship Chandlers.  It provides them with a centralised system that enables employees from different branches to login to and upload information such as accidents/incidents and improvements.

Mango has saved a lot of time by assisting them with meeting deadlines and ensuring no compliance activity is forgotten about. 

Watch the video to hear how Mango “solved this problem”.

Mango has changed the way we work by providing visibility through all branches and efficiently closing out tasks by their due date.

Michael Joannou Business Development Manager - National Ship Chandlers

The Company

National Ship Chandlers are South Africa's largest ship supplier. They provide a broad range of specialised services such as Cruise Liner, Logistic Supply, Clearing & Forwarding, and Imports & Exports. They can supply ships with everything from provisions to technical, deck, engine, cabin, and bonded stores.

Technician maintaining record of rack mounted server on clipboard in server room
Businessman looking at his watch. New technologies

The Business Issues

  • Improvements weren't being logged on time

  • It was difficult communicating compliance activity through the different sites

  • Compliance activity was not being followed through

  • Very time consuming

The Solution

National Ship Chandlers originally had a paper-based compliance system. This system was hugely inefficient and was not serving its purpose. Being a multi-site organisation, they were in need of an online integrated system that was easy to access.

After plenty of research, National Ship Chandlers chose Mango as their preferred solution as it ticked all the boxes. 

The Benefits

  • Mango has created a more professional image for National Ship Chandlers - gaining them more clientele

  • Their system is now fully integrated making it easy to get a clear view of what's going on

  • Any employee can tap into the system from any site

  • Improvements are now logged on time

  • Reminders ensure tasks and events are completed on time

  • Mango has encouraged employee participation - more improvements are being raised

  • Everything is followed up accordingly

If You Think Mango Can Help You...
You’re Probably Right

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