Mango’s Improvements module controls your organisation’s issues. Easy configuration ensures you can easily record, control and report on all of your organisation’s complaints, improvements and non-conformances.
It does this online and in stages that you define.
No hard copies are required as this module allows your employees to report and record issues directly into Mango in a paperless process. The system notifies employees both online and by email when they have an issue to action. Once assigned, the system constantly updates the issue’s status through user configurable workflow and status codes. Codes in use include investigation, corrective action, verification, and close off.
The administrator has the final say on whether the corrective action is sufficient or needs further work.
Use the Improvement module to record non-conformance to regulations and to ensure that audit findings are followed up, leading to corrective actions that add value to your organisation.
Use Mango’s Improvement module to record improvements that need to be made to processes and equipment.
A comprehensive issue history using both logging and reporting is available providing management reviews with hard copies of reports when required. These reports are used to monitor the effectiveness of the quality system.
