What is the Purpose of Frequency Rates?

This is the second video in a series hosted by Mango featuring our Partners from across the world. 

In this video, we are going to hear the partners thoughts on whether you can believe frequency rates, or if you should question them. 

Watch the video below, and leave your own thoughts on what purpose you think frequency rates actually have. 

Partners featured in this video: 

• Nicholas Graham from SRM Consulting - South Africa 
• Andrew Thornhill from IRM Systems - Melbourne, Australia 
• Sean Banayan from Kaizen Consulting - Auckland, New Zealand 
• Laurie O'Donoghue from Total Management and Training - Cairns, Australia 
• Gary Patrick from QSM Group - Perth, Australia 
• Michael Terry from Momentum Safety & Ergonomics - Australia 
• Phil Potter from PKP and Associates - Sydney, Australia 
• Chris Docherty from FQM Limited - Scotland, UK 
• Richard Burgess from Borne Safety - England, UK 
• Jodie Read from Penarth Management - Cardiff, UK 

Takeaways 

Some key themes across these responses:

1. There is no way of predicting the future but you will be gathering a lot of data (which is what the world is now revolving around)
2. Randomness means there may be some limitations to frequency rates 
3. Benefits of frequency rates include bench marking comparison across industry standards
4. Issues can arise due to lack of clear standards when industries measure rates
5. Issues that smaller companies may face is finding it hard to actually see a trend with the rates
6. Some businesses will purposely try to keep the numbers low - meaning they are not a true reflection 
7. It would be beneficial to review the standard so this could work better into the future 
8. Frequency rates are not the be-all and end-all.